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• Exposure to Microsoft Technologies, primarily Microsoft Windows Server, and Microsoft Exchange.
• Basic working knowledge and understanding of AD, WINS, DHCP, DNS
• Basic working knowledge of Windows clustering and load balancing (WLBS)
• Some knowledge of networking and TCP/IP
• Some knowledge of Enterprise applications including IIS, Web filters, SQL, ISA, Mail filters, Proxy Servers
• Management & Monitoring tools e.g. CA TNG
• Helpdesk tools such as CA Service Desk, Remedy or Clarify
• Citrix administration skills an advantage
• 3-5 years working in the IT industry in a server administration role, preferably with IT outsourcing experience.
• A solid understanding and adherence to the ITIL framework
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